Statistics have shown time and time again that employees that have connection to the internet are prone to surfing the web. As a business owner, you are not only paying for all of those wasted hours, but you are also losing significant amounts of productivity and profits. The best way for you to get those hours back and increase your productivity is with a desktop remote monitoring service.
Chances are that you have already tried various tools and methods to encourage your employees to not use the internet for personal reasons. However, they did not help and you just ended up wasting your money. You might run a business where internet access is vital and cutting service is not an option. Furthermore, blocking websites with filtering software can have negative results when your employees are also blocked from sites they need to be able to access.
Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.
There are many tools available to choose from. Some things that a business owner needs to consider are the cost of the services, what is monitored, and how the data that is being monitored is accessed. Monitoring internet usage can be a full time job for one or more people, so the employer also needs to think about the additional manpower and resources that will be needed.
As technology costs get lower, monitoring software and services also get cheaper. In fact, some basic software packages are free. Online services will provide the programs that you need without business owners having to invest in costly tools or worry about upgrades.
Next, you will need to determine the level of monitoring that you need. Basic programs simply keep lists of the websites that your employees accessed without providing much amplifying data. Advanced programs provide greater detail and usually include in-depth activity logs. Some programs even offer keystroke loggers and can capture emails for additional security.
There are two primary ways that data is remotely monitored. The most secure method is to have computer personnel monitor the information directly from the network. This prevents the data they monitor from being leaked to the internet. However, this would require that you hire employees who are skilled and may be too costly. On the other hand, outsourcing to an online monitoring service is much more economical, but all of the data is at risk to being intercepted by potential adversaries to your company.
Regardless of what type of service an employer ultimately chooses, they have the legal responsibility to inform their employees that their activities are being monitored. In many places, not making your employees aware of this constitutes illegal search and seizure and employers can be sued, fined, and even imprisoned. Having employees sign a legal document stating that they consent to monitoring is a simple way of informing them of monitoring without violating their rights.
Using a desktop remote monitoring service is a highly effective way of increasing productivity. It allows employers the ability to keep tabs of their employees while they are working at computers throughout the work center. In most cases, the cost of these services is offset by the amount of profits that can be regained by the increase in productivity.
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